Privacy Policy - Wonder Play Cafe

Updated: 09/05/2025

Privacy Policy

At Wonder Play Cafe, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us.

Information We Collect:

Personal Information: When you sign up for our newsletter, make a purchase, or participate in our events, we may collect personal information such as your name, email address, phone number, and billing information.

Usage Data: We may collect information about how you interact with our website, including pages visited, time spent on each page, and referring website.

Cookies: Like many websites, we use cookies to enhance your browsing experience and analyze website traffic. You can control cookies through your browser settings.

How We Use Your Information:

Personalization: We use your information to personalize your experience with Wonder Play Cafe, including sending you relevant updates, promotions, and event invitations.

Order Fulfillment: We use your information to process orders, deliver products, and provide customer support.

Analytics: We analyze usage data to improve our website, products, and services.

Marketing: With your consent, we may use your information to send you marketing communications about Wonder Play Cafe and our partners..

Data Security:

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard security protocols and encryption methods to safeguard your data.

Data Retention:

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Your Rights:

You have the right to access, correct, update, or delete your personal information. You may also opt-out of receiving marketing communications from us at any time.

Text Messaging:

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Children’s Privacy:

Wonder Play Cafe is committed to protecting the privacy of children. We do not knowingly collect personal information directly from children under the age of 13 without verifiable parental consent. All information about children that we may collect (such as name, age, or event participation details) must be provided by a parent or legal guardian.

If we discover that personal information has been collected from a child under 13 without parental consent, we will delete that information promptly. Parents or guardians may contact us at hello@wonderplaycafelv.com to review, update, or request deletion of their child’s information at any time.

Changes to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the last update will be indicated at the top of the page.

Contact Us

If you have any questions or feedback, we're always happy to help. You can contact us via email, or simply drop by and speak to one of our friendly staff members. We can be reached at hello@wonderplaycafelv.com

Wonder Play Cafe Refund Policy

At Wonder Play Cafe, we strive to provide exceptional experiences for all our guests. We understand that plans may change, and sometimes refunds are necessary. Please review our refund policy below:

Event Deposits:

Event deposits are non-refundable unless otherwise stated in the agreement.
In the event of cancellation, deposits may be applied as a credit towards a future event, subject to availability and within a specified time frame.

Event Space Rentals:

Event space rental fees are subject to our cancellation policy.
Cancellations made seven (7) days prior to the event date are eligible for a full refund.
Cancellations made within seven (7) days of the event date may be subject to a cancellation fee or forfeiture of the rental fee, at our discretion.

Refunds for Services:

Refunds for services rendered, such as party packages or add-ons, are subject to our cancellation policy.
Cancellations made seven (7) days prior to the scheduled service date are eligible for a full refund.
Cancellations made within seven (7) days of the scheduled service date may be subject to a cancellation fee or forfeiture of the service fee, at our discretion.

Contact Us:

If you need to request a refund or have any questions regarding our refund policy, please contact us at hello@wonderplaycafelv.com.

Note: This refund policy is subject to change without prior notice. Please refer to this page for the most up-to-date information regarding our refund policy.